Helphire is the UK's market leader in the provision of non-fault
motor accident management and legal services solutions, including
vehicle replacement and repair management, full claims handling
assistance, uninsured loss recovery, personal injury management,
intervention services, as well as a host of bespoke services.
The Helphire service seeks to balance customer satisfaction with
loss mitigation, with a view to ensuring mutually beneficial
working relationships with business partners across the insurance
and motor industries. With a heritage of over 15 years in non-fault
accident management, combined with award-winning uninsured loss
recovery expertise and an unrivalled breadth of service provision,
Helphire can offer partial or fully outsourced solutions to its
business partners.
In order to deliver consistently high levels of service, we
focus on combining efficient processes, enabling technologies and
highly trained personnel. As a result our people can demonstrate
that they recognise, understand and service every aspect of a
claim, including:
- high quality claims capture and liability assessment
- strong customer service ethos
- logistics expertise
- efficient management of service delivery and claims closure at
back end
- strong supplier knowledge management
- fast recovery services
- business partner-focused management reporting